Returns & Exchanges

At MVR Plus, we prioritize the freshness and safety of your food products. Due to the perishable nature of our inventory, we accept returns on damaged or incorrect items within 48 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check all food items for damage, expiration, or discrepancies against your order confirmation.

• 2.
  Contact Support

  Email our support team within 48 hours with your order number and clear photographs of the product issues to initiate a claim.

• 3.
  Verification Process

  Our quality assurance team will review your request and photos to ensure the claim meets our safety and hygiene standards for food returns.

• 4.
  Receive Refund or Replacement

  Once approved, we will issue a full refund to your original payment method or arrange for a priority redelivery of the correct items.